FEATURED WORK
Just a few key initiatives i have led or been a part of.
Enhancing Corporate Payments Capabilities
Proposition scaling • Market parity • Integration strategy • Regulatory alignment
Digital Onboarding Transformation
Workflow redesign • KYC orchestration • Ops automation • MVP delivery
Expanded corporate current account from GBP only pilot (80 clients) to multi-currency (GBP, EUR, USD), growing client base to 200+.
Increased annual transaction volume from 2,500 to 6,500+ through enhanced payment types including standing orders, bulk uploads, and ERP/Open Banking integrations.
Enabled entry into international client segments and reduced reliance on competitor banking providers.
150%
160%
Total Client Book Growth
Total Transaction Volume Growth
Total Transaction Value Growth
~250%
Replaced a multi day manual onboarding process (4 - 6 email exchanges per case) with structured self-serve web workflow.
Reduced onboarding processing time to under 15 minutes end to end, including 6-second automated account provisioning post KYC.
Freed operational capacity across ~100+ annual account openings and eliminated manual email chains.
Next iteration is to introduce a AI automated workflow of application triage and decisioning.
~8
Account Openings a month (Pilot)
From 2 days -> 15mins onboarding
99% reduction Time
AI-Powered Micro-Frontend Modernisation
Platform scalability • Dev velocity • AI-enabled • Architectural evolution
Introducing a Mobile App
Transitioned from centralised, twice-weekly release cycles to continuous on demand deployments across a 12-engineer team.
Reduced major production incidents (from 12 - 15 per month to 2 - 6).
Implemented micro-frontend architecture, automated testing, and Azure-based monitoring to improve deployment velocity and root-cause diagnostics.
Removed release bottlenecks and reduced dependency driven delays to go-live and importantly unlocked pace of delivery.
Introduced UK/EU corporate mobile app to address persistent One -Time Pin (OTP) authentication failures and improve login security reliability.
Reduced OTP-related client service incidents from ~30 per month to 1 - 2 per month following rollout of in-app authentication.
Eliminated recurring engineering intervention required to troubleshoot vendor and browser-related OTP failures.
Shifted authentication strategy from SMS - based OTP dependency toward mobile-first secure approval architecture.
Achieved strong early adoption and positive client feedback, generating demand for expanded functionality (payment approvals, account viewing, fund transfers, FX features, news feeds).
~ 20 - 30
Major Production Incidents
AI build, enabling any time deployments
1st
95% Reduction
70% Reduction
Major Production Incidents (OTP)
App enablements per month
Mobile scalability • New Channel • Transformation • Architectural evolution
I have other projects i am happy to talk about . . . if you are interested, lets connect.
My Current Focus
A sneak peak into what i am currently focused on. Watch this space for updates.
Building a Corporate Data Product
Objective: Defining a unified data product to replace fragmented legacy data sources across channels and to enable consistent client insights, incident triage and platform insights through a data product within the central data lake utilised by the organisation.
Focus: Data Driven Decisions • Enabling AI • Measurable Outcomes
Launching a Corporate Banking Proposition in the UK
Expanding the Corporate FX Proposition (£2bn+ revenue)
My Productivity | AI Automation & Workflows
Objective: Part of a multi-year programme to expand into the UK corporate banking market, scaling current accounts toward competitive parity and introducing features including FX margin payments, BACS payroll, bulk uploads, and card capabilities and more.
Objective: Evolving a high-performing FX product into an end-to-end treasury solution by introducing automated Market Orders, Rate Watch, Forward Strips, and leveraging cross-propositional integrations to drive upsell and retention.
Objective: Elevate my product thinking and time around the work that matters and makes an impact and reduce the time and effort needed on the mundane and repetitive tasks and at the same time learn and upskill within AI, workflows and automation.
Focus: New Proposition • Scalability • New Market
Focus: High Revenue • Scalability • Beyond MVP
Focus: AI Enabled • Pace • Transformation • Automation